Contact Us

All Pension & Benefit inquiries should be directed to:

Employee Assistance Program (EAP)

Telus Health:
1-844-800-9137 (Toll Free)
1-844-671-3327 (Toll Free)

Website: https://www.telushealth.com/

Health and Dental Inquiries

Manulife — 1-800-268-6195 (Toll Free)

Defined Contributions Inquiries

Sun Life Financial — 1-866-733-8613 (Toll Free)

Colleges of Applied Arts and Technology Pension Plan (CAAT)

Contact CAAT on Pension Questions, Annual Member Statements and Pension Estimates (both LCC Defined Benefits and DBplus), Pension Purchases and GrowthPlus Investment Account

Pension Questions, Annual Member Statements, Pension Estimates

1-888-870-3080 (Toll Free)

lutheranchurchemailbox@buck.com

Pension Purchases

purchase@caatpension.ca

GROWTHPlus Investment Account

member@caatpension.on.ca

ELLEMENT

Contact Ellement on questions on Status/Demographic changes, Group Benefits and Employer Billings

Phone/Email

1-844-440-1045 (Toll Free)
204-954-7300 (In Winnipeg)
lccbenefits@ellement.ca

Send an e-mail to Ellement

Fax:

204-954-7310

Mail:

Worker Benefit Plans
C/O Ellement
1345- Taylor Avenue,
Winnipeg Manitoba
R3M 3Y9

Pension and Annuity Payments

CAAT — LCC DB Benefits and DB Plus

Paid by CIBC Mellon

1-800-565-0479 (Toll Free North America)

1-519-873-2218 (Toll Free Internationally)

RBC Annuity

1-888-769-2594 (Toll Free)

Canada Life Annuity

1-888-252-1847 (Toll Free)

For Issues Not Handled by those Listed above please contact:

Nancy Swerhun
Pensions & Benefits Manager
403 278-7506

Dwayne Cleave
Director of LCC Worker Benefit Plans
1-800-588-4226 Ext 2219